Effective Date: January 30, 2026

SwiftRoom Logistics Fulfillment (“SwiftRoom,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal and business information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website https://swiftroom.ng/ and our logistics services.

1. Information We Collect

We may collect the following types of information when you use our website or services:

• Personal Information: Name, email address, phone number, company name, and business contact details.

• Service Information: Delivery details, pickup and drop-off locations, package descriptions, and service instructions.

• Communication Data: Information you provide when contacting us via forms, email, or other communication channels.

• Technical Information: IP address, browser type, device information, and basic usage data collected through cookies or analytics tools.

2. How We Use Your Information

We use collected information to:

• Provide and manage logistics, delivery, and fulfillment services

• Respond to inquiries and service requests

• Communicate service updates and operational information

• Improve our website, services, and customer experience

• Maintain internal records and reporting

• Comply with legal, regulatory, and contractual obligations

3. Information Sharing and Disclosure

SwiftRoom does not sell, rent, or trade personal information to third parties.

We may share information only when necessary:

• With trusted service partners and riders solely for delivery execution

• To comply with legal requirements, court orders, or regulatory requests

• To protect our rights, property, operations, or the safety of clients and partners

All third parties are required to handle information securely and confidentially.

4. Data Security

We implement reasonable administrative, technical, and operational safeguards to protect your information against unauthorized access, misuse, loss, or disclosure. Access to data is limited to authorized personnel and service partners who require it to perform their duties.

5. Data Retention

We retain personal and business information only for as long as necessary to fulfill service purposes, comply with legal requirements, and maintain operational records.

6. Cookies and Website Usage

Our website may use cookies or similar technologies to enhance functionality and analyze site usage. You may choose to disable cookies through your browser settings, though this may affect certain features of the site.

7. Your Rights

You have the right to:

• Request access to your personal information

• Request correction or update of inaccurate information

• Request deletion of information where legally permissible

Requests can be made by contacting us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. SwiftRoom is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any third-party websites visited.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: info@swiftroom.ng
Website: https://swiftroom.ng/